At Vericent, we understand the mounting complexities that IT and Security teams face today. Siloed systems, fragmented data, manual processes, and increasing regulatory demands stretch organisations beyond their limits.

OpExpert is our answer — an advanced, enterprise-grade platform that integrates, collates, and automates your IT and security operations, empowering you to work smarter, respond faster, and innovate confidently.

Modern Challenges Demand Modern Solutions

In today’s dynamic environment, organisations operate in ecosystems riddled with complexity

• Multiple disconnected tools managing IT assets, security alerts, incidents, and compliance.
• Data trapped in silos, making visibility fragmented and decision-making slow.
• Manual processes that consume valuable time, introducing human errors and compliance risks.
• A growing threat landscape that demands faster, coordinated responses.

Traditional methods no longer suffice. Enterprises need a unified operational approach — agile, intelligent, and future-ready.
OpExpert delivers exactly that.

The OpExpert Approach: Integrate | Collate | Automate

Integrate

OpExpert acts as the connective tissue between your systems, seamlessly integrating with your IT infrastructure, security platforms, cloud services, and third-party applications. With out-of-the-box connectors, API integrations, and custom adapters, OpExpert combines tools previously operated in isolation.

 Key Integration Benefits:

• Unified asset visibility across networks, endpoints, cloud, and applications.
• Real-time synchronisation between ITSM, SIEM, SOAR, and other critical systems.
• Elimination of information silos, ensuring teams operate from a single source of truth.

Collate

Information is only powerful when it’s complete and actionable. OpExpert intelligently collates data from multiple sources, normalising and enriching it to give you a clear, cohesive operational picture.

Key Collation Benefits:

• Consolidation of events, alerts, tickets, vulnerabilities, and compliance statuses.
• The advanced correlation engine proactively identifies patterns and risks.
• Rich analytics dashboards drive smarter, faster, and more strategic decision-making.

Automate

Manual operations are no match for today’s speed of threats and business demands. OpExpert empowers teams to design, orchestrate, and automate workflows, turning repetitive manual tasks into seamless automated processes.

 Key Automation Benefits:

• Auto-remediation of IT incidents, vulnerabilities, and security events.
• Workflow-driven policy enforcement and compliance checks.
• Reduced mean time to detect (MTTD) and mean time to respond (MTTR).

Real-World Use Cases

• IT Operations Management: Integrate service desks, network monitors, and endpoint managers to achieve unified IT operations.
• Security Incident Response: Automate the identification, prioritisation, and resolution of security threats with minimal manual intervention.
• Compliance and Audit Readiness: Centralised evidence collection, automate policy enforcement, and generate compliance reports on demand.
• Cloud Operations Monitoring: Gain cross-platform visibility across AWS, Azure, and GCP, managing hybrid environments seamlessly.
• Asset and Vulnerability Lifecycle Management: Track assets, detect vulnerabilities early, automate patching, and easily maintain system hardening.

Why Choose OpExpert?

• Speed and Efficiency: Slash operational overhead and improve response times dramatically.
• Resilience and Agility: Adapt quickly to changing environments, scaling with your growth.
• Smarter Operations: Leverage intelligent automation and data-driven insights for better decision-making.
• Stronger Security: Minimise risks, ensure compliance, and stay ahead of evolving threats.
• Seamless Integration: No rip-and-replace — OpExpert works with your existing technology investments.
• Proven ROI: Reduce costs, improve operational KPIs, and achieve rapid time-to-value.

Start Your Journey Towards Operational Excellence

Experience the future of IT and security operations today with OpExpert — where integration, collation, and automation converge to drive transformational outcomes.